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A Truly Flexible
Network and Technology Service Option
Paradigm Systems Inc. (PSI)
provides a full range of technology services for
businesses and government agencies. In support
of a client’s business goals, PSI-IT Services
defines and delivers mission-critical IT
services, when and where they are needed. The
quality of these services are constantly
monitored to ensure system reliability for
maximum productivity.
PSI-IT Services provide everything from
heterogeneous and onsite support to proactive
services and business continuity. Our
Infrastructure Support services provide a
comprehensive portfolio of reactive, proactive,
and Web-based services that can be customized to
meet your specific requirements.
Our service technicians are
trained and experienced IT professionals in a
variety of network environments. PSI services
give small to mid-sized businesses the technical
firepower to grow their organizations as
efficiently, logically and cost-effectively as
possible.
Keep your business on the fast track by allowing
PSI-IT Services to help you choose, use, protect
and transition your IT operations.
Infrastructure Support
and Operations Management Services
PSI-IT Service’s tailored offerings allow you to
customize our Infrastructure Support and
Operations Management Services to meet your
specific requirements. These services can be
customized to your environment with specific
systems requirements, modules, and levels of
service allowing you to meet your business needs
and work within your budget.
1. Strategic Planning
Paradigm Systems, Inc. services provide
strategic IT planning and deliver to you with
your choice of on-site or remote IT operations
management that allows you to align your core IT
competencies with your critical business
objectives. Maximize your application
availability with our operations management
services that include a choice of network
environments while benefiting from our IT
professionals' technical expertise. Service
offerings range from entry-level monitoring to
storage, security, and desktop management.
2. Network
PSI-IT Services has extensive experience in
planning, configuring, installing and
maintaining networks on both small and large
scales. Our networking supports the land or
wireless routers, servers, workstations,
printers and anything else that resides on a
network. We support heterogeneous environments;
including the Solaris Operating System, legacy,
HP-UX, Linux, and Windows
Paradigm Systems’ WirePro division also supports
clean and efficient cabling services of voice,
data and fiber.
3. Desktop
PSI-IT Services can help keep employees
operating smoothly with new set-ups, upgrades
and troubleshooting. We support a wide-array of
desktop and laptop computers including: IBM,
Hewlett-Packard, Compaq, Sony, Dell, Toshiba,
Apple and more. We provide both on-site or
remote services to both commercial customers and
consumers in your office or home office.
4. Data Protection
PSI-IT Services can consult with clients to
identify where data protection is needed. Secure
data and email from accidental loss with data
back-up or archiving. We can also implement
proactive or automatic data encryption solutions
for desktops, laptops, file servers or removable
media such as CDs, DVDs, and Flash Drives.
Employee training options available.
5. IT Management
PSI-IT Services can provide the administration
you need on a full-time or part-time basis. We
can provide full-time coverage so you do not
need to hire an additional employee or serve as
that extra bandwidth to help existing resources.
Think of us to provide coverage during employee
vacations or to help during peak times of the
year.
PSI-IT Service management capabilities for
operating and managing the IT environment
include:
• Service Desk
• Operations Management
• Service Level Management
• Configuration & Change Management
• Availability & Continuity Management
• Performance & Capacity Management
• Security Management
• Application Management
• Solution Management
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